About Us

At Pooch-B, we bring together smart solutions for modern living — from pet care to home essentials — all selected with quality and heart.

Who We Are

We are a hybrid e-commerce company dedicated to offering high-quality products that provide real value to our customers’ lives. While we offer a wide variety of items, our main focus is on pet wellness, carefully selecting products that enhance their quality of life. We combine the best of the traditional model and dropshipping to deliver an efficient, reliable, and customer-centered shopping experience.

Behind Everything we do

Institutional Mission

We are a hybrid e-commerce company that combines the best of the traditional model and dropshipping to offer high-quality products that deliver real solutions and enhance the lives of our customers. While we offer a wide range of items, our primary focus is the well-being of pets, carefully selecting products that promote their health, comfort, and happiness.

We operate through digital platforms and social media, supported by a reliable network of suppliers and efficient logistics, allowing us to provide a secure, agile, and customer-focused shopping experience.

Our purpose is to generate a positive impact on the daily lives of people and their pets, delivering value through every product and every interaction.

Our Commitment

What we do

We offer a curated selection of high-quality products that provide practical solutions and improve the lives of our customers, with a strong emphasis on pet care and well-being. Through a hybrid e-commerce model, we combine dropshipping with our own inventory management to ensure product variety, efficient delivery times, and a satisfying shopping experience.

How We Do It

We operate under a hybrid e-commerce model that combines the advantages of dropshipping with direct management of key products. We carefully select our suppliers to ensure the quality, usefulness, and reliability of every item—especially in the pet category. We use digital platforms and social media to connect with our customers, optimizing logistics and customer service to offer a fast, secure, and needs-focused shopping experience

Why We Do It

We do it to improve the lives of our customers and their pets by offering products that genuinely provide value, wellness, and practical solutions. We are driven by a commitment to create a trustworthy, accessible, and satisfying shopping experience, where every product contributes to a more comfortable, safe, and happy life for those who choose us.

Shaping the Future of Pet Care

Who We Will Be

We will be a leading company in hybrid e-commerce, recognized for our excellence in selecting valuable products, with a distinctive focus on pet care and well-being. We aspire to establish ourselves as a trustworthy, innovative brand committed to continuous improvement, expanding our national presence and becoming a benchmark in quality, customer service, and responsibility toward those who choose us.

Institutional Vision

Our vision is to become a leading and innovative company in hybrid e-commerce, recognized for offering high-quality products that deliver real value, with a primary focus on pet well-being. We exist to transform the shopping experience, creating a positive impact on the lives of our customers and their pets. We serve individuals committed to the health and happiness of their animal companions, providing them with practical, reliable solutions and exceptional service. We stand out through our hybrid model, which blends efficiency, quality control, and personalized attention, positioning us as a trusted brand and market reference on a national level.

Why we will exist

We will exist to transform the shopping experience in the pet product sector and beyond, offering quality solutions that improve the well-being of pets and the satisfaction of their owners. Our existence is rooted in creating real value through reliable products and exceptional service, strengthening the bond between people and their pets, and generating a positive impact in their lives.

Who we will serve

We will serve pet owners who seek high-quality products and real value for the well-being of their animal companions, as well as customers looking for practical and reliable solutions across a range of categories. We target people who value the health, comfort, and happiness of their pets and expect a secure, efficient, and needs-oriented shopping experience.

What Sets Us Apart

We stand out thanks to our hybrid e-commerce model, which combines the efficiency of dropshipping with the control and quality of our own inventory. This allows us to offer a wide range of carefully selected products, especially in the pet category. Our commitment to customer satisfaction, our focus on products that provide real value and practical solutions, along with personalized service and agile logistics, position us as a trustworthy and approachable choice in the market.

FAQ'S

At Pooch-B, we blend the reliability of in-house inventory with the flexibility of a curated network of partners. Our mission is to deliver real value through high-quality products focused on pet wellness, practical solutions, and a personalized shopping experience.

Shipping times may vary depending on your location. On average, orders are processed within 3–5 business days and delivered within 10–15 business days. You will receive a tracking number once your order has been shipped.

Absolutely. We use encrypted payment gateways and industry-standard security protocols to keep your personal and payment information safe.

Customer satisfaction is our top priority. If you encounter any issues with your order, please contact our customer support team through our website or social media channels, and we will be happy to assist you promptly.

You can browse our full catalog of pet accessories on our official website, as well as through our social media platforms: Instagram, Facebook, and TikTok. We regularly update these channels with our latest products.