About Us

At Pooch-B, we bring together smart solutions for modern living — from pet care to home essentials — all selected with quality and heart.

Who We Are

We are a hybrid e-commerce company dedicated to offering high-quality products that provide real value to our customers’ lives. While we offer a wide variety of items, our main focus is on pet wellness, carefully selecting products that enhance their quality of life. We combine the best of the traditional model and dropshipping to deliver an efficient, reliable, and customer-centered shopping experience.

Behind Everything we do

Institutional Mission

We are a hybrid e-commerce company that combines the best of the traditional model and dropshipping to offer high-quality products that deliver real solutions and enhance the lives of our customers. While we offer a wide range of items, our primary focus is the well-being of pets, carefully selecting products that promote their health, comfort, and happiness.

We operate through digital platforms and social media, supported by a reliable network of suppliers and efficient logistics, allowing us to provide a secure, agile, and customer-focused shopping experience.

Our purpose is to generate a positive impact on the daily lives of people and their pets, delivering value through every product and every interaction.

Our Commitment

How We Do It

We operate under a hybrid e-commerce model that combines the advantages of dropshipping with direct management of key products. We carefully select our suppliers to ensure the quality, usefulness, and reliability of every item—especially in the pet category. We use digital platforms and social media to connect with our customers, optimizing logistics and customer service to offer a fast, secure, and needs-focused shopping experience

Shaping the Future of Pet Care

Who We Will Be

We will be a leading company in hybrid e-commerce, recognized for our excellence in selecting valuable products, with a distinctive focus on pet care and well-being. We aspire to establish ourselves as a trustworthy, innovative brand committed to continuous improvement, expanding our national presence and becoming a benchmark in quality, customer service, and responsibility toward those who choose us.

Institutional Vision

Our vision is to become a leading and innovative company in hybrid e-commerce, recognized for offering high-quality products that deliver real value, with a primary focus on pet well-being. We exist to transform the shopping experience, creating a positive impact on the lives of our customers and their pets. We serve individuals committed to the health and happiness of their animal companions, providing them with practical, reliable solutions and exceptional service. We stand out through our hybrid model, which blends efficiency, quality control, and personalized attention, positioning us as a trusted brand and market reference on a national level.

Who we will serve

We will serve pet owners who seek high-quality products and real value for the well-being of their animal companions, as well as customers looking for practical and reliable solutions across a range of categories. We target people who value the health, comfort, and happiness of their pets and expect a secure, efficient, and needs-oriented shopping experience.

FAQ'S

What makes Pooch-B different from other pet stores?

At Pooch-B, we blend the reliability of in-house inventory with the flexibility of a curated network of partners. Our mission is to deliver real value through high-quality products focused on pet wellness, practical solutions, and a personalized shopping experience.

How fast do you ship orders

Thanks to our hybrid fulfillment model, most orders ship within 1-3 business days. You'll always receive tracking information so you can stay updated every step of the way.

Is shopping on your website secure?

Absolutely. We use encrypted payment gateways and industry-standard security protocols to keep your personal and payment information safe.

What is your return policy?

We want you to love your purchase. If you're not completely satisfied, you can return eligible items within our return window. Our customer care team is here to help you through the process.

How do you select your products?

Every product we offer is handpicked based on quality, safety, and usefulness-especially for your pets. If it doesn't meet our standards, we don't sell it.

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